IA, UX, UI, Research
As the sole UX Designer for Amazon Inspire, my role was to close the design and user experience gaps in the private Beta educational tool and prepare it for public release. This included creating more intuitive navigation, improve search, designing an in-app notification system, simplifying the resource upload process, update the existing UI and create a style guide for the engineering team to reference, and research where Amazon Inspire should exist in the Amazon retail ecosystem.
Amazon Inspire is a service that provides educators a place to discover, manage, rate, review, and share educational resources. Teachers, schools, districts, and third-party publishers contribute to the Amazon Inspire library of instructional resources across the country. Amazon Inspire will help educators discover digital resources, benefit and learn from the work of their peers, and help improve the quality of education across the country.
Requirements were gathered by conducting in-depth interviews with K-12 educators across the United States. I organized on-site customer feedback sessions where we brainstormed and tested prototypes.
I worked alongside engineers, product managers, customer success and marketing team members through all stages of the product cycle to ensure new features were aligned with what our customers wanted.
Research was also done across Amazon teams to concept how Amazon Inspire, as well as higher education content, could be integrated into retail.
Amazon Inspire was launched in 2017 and included Amazon.com content integration for all K-12 educational materials.